[MEDAZON , KAIN TECHNOLOGIES ] (”We”) are committed to protecting and respecting your privacy

This policy (together with our terms of website use [ www.medazon.org ] (“Terms of Use”) and any other documents referred to on our website) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting and using our online platform on [ www.medazon.org ] or in any other platform (“Platform”) you accept and consent to the practices described in this policy. Any capitalised terms used in this Privacy Policy not defeined herein have the meaning set out in the Terms of Use.

INFORMATION WE COLLECT FROM YOU

We will collect and process the following data about you:

  • Information you give us. This is information about you that you give us by using, registering and creating accounts in the Platform or by corresponding with us by phone, e-mail or otherwise. It includes information you provide when you register to use our site, subscribe to our service, search for a Healthcare Provider, make a booking for a healthcare service , participate in discussion boards or other social media functions on our site, and when you report a problem with our site. The information you give us may include your name, address, e-mail address and phone number, financial and credit card information, personal description and photograph, details of your Emirates ID, passport and your health insurance.
  • Information we collect about you. For each of your visits to our site we will automatically collect the following information:
    • technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, browser plug-in types and versions, operating system and platform;1
    • information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from our site (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, and any phone number used to call our customer service number.2

COOKIES

Our Platform uses cookies to distinguish you from other users of our site. This helps us to provide you with a good experience when you browse our website and allows us to improve our site. A cookie is a small file of letters and numbers that we put in your computer if you agree. The cookies we use are “analytical” cookies and they allows us to recognise and count the number of visitors and to see how visitors move around the Platform when they are using it. This helps us to improve the way our Platform works, for example by ensuring that users are finding what they are looking for easily.3

USES MADE OF THE INFORMATION

We use information held about you in the following ways:

    • to carry out our obligations in connection with the Platform;
    • to provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about;
    • to provide you, or permit selected third parties to provide you, with information about goods or services we feel may interest you. If you do not want us to use your data in this way, please see the paragraph below in relation to Your Rights;
    • to notify you about changes to our offerings and Platform;
    • to improve the Platform and ensure that content from our site is presented in the most effective manner for you and for your computer;
    • to meet our legal compliance obligations;
    • to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;

If the Platform uses cookies a pop up window should appear for the user to agree to their use.

    • to allow you to participate in interactive features of our service, when you choose to do so;
    • as part of our efforts to keep our site safe and secure;
    • to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you; and
    • to make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.
  • We may combine information about you received from other sources, including wihout limitation from Healthcare Providers, with information you give to us and information we collect about you. We will use this information and the combined information for the purposes set out above (depending on the types of information we receive).

DISCLOSURE OF YOUR INFORMATION

You agree that we have the right to share your personal information with:

    • any member of our group of companies or any of our owners;
    • selected third parties including the Healthcare Providers, any prospective seller or buyer of any of our business and assets;
    • if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms of Use and other agreements; or to protect our rights, property, or safety and of our customers or others. This includes, but it is not limited to, exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

WHERE WE STORE YOUR PERSONAL DATA

The data that we collect from you will be transferred to, and stored at UAE. Your data and information may be transferred to, stored and processed in a jurisdiction which does not have adequate data protection laws and regulations. By using the Platform and submitting your personal data, you agree to this transfer, storing or processing. We will take steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will try to protect your personal data, we cannot guarantee the security of your data transmitted to or from our Platform; any transmission is at your own risk. Once we have received your information, we will use procedures and security features to try to prevent unauthorised access.

YOUR RIGHTS

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at info@medazon.org . You can also ask us at any time to correct, update or remove any of your personal data [or by opting out from our newsletter by clicking on the “unsubscribe” link at the bottom of the newsletter].4

LINKS TO OTHER WEBSITES

Our site may, from time to time, contain links to and from third party websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

CHANGES TO OUR PRIVACY POLICY

Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy

CONTACT

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to [info@medazon.org].